Shipping Policy

Shipping Policy – Madhu Fabrics

Thank you for shopping with Madhu Fabrics. We are committed to delivering premium Banarasi silk sarees safely, securely, and on time. Please read our shipping policy to understand our delivery terms and conditions.

1. Shipping Locations

We deliver orders across India. For international shipping, please contact us to confirm availability and charges.

2. Order Processing Time

  • Orders are processed within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Wholesale, bulk, or made-to-order sarees may require additional processing time.

3. Shipping Time & Delivery

  • Domestic Shipping: Estimated delivery within 4–8 business days after dispatch.
  • International Shipping: Estimated delivery within 10–20 business days, depending on destination and customs clearance.
  • Delivery timelines may vary due to courier delays, weather conditions, festivals, or unforeseen circumstances.

4. Shipping Charges

  • Domestic Orders: Shipping charges may vary based on order value and location. Free shipping may be offered during special promotions.
  • Cash on Delivery (COD): Availability depends on location and order value.
  • International Orders: Shipping charges will be calculated based on destination and order size.

5. Order Tracking

  • Once your order is dispatched, you will receive tracking details via SMS or email.
  • For any issues with tracking, you can contact our support team.

6. Customs & Duties (International Orders)

  • International orders may be subject to customs duties or taxes as per the destination country.
  • Customers are responsible for any additional charges imposed by customs authorities.

7. Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us within 48 hours of delivery.
  • We will coordinate with our courier partners to resolve the issue as quickly as possible.
  • Madhu Fabrics is not responsible for delays caused by courier partners or unforeseen circumstances.

8. Address Accuracy

  • Please ensure that your shipping address and contact details are accurate while placing the order.
  • Madhu Fabrics is not responsible for failed deliveries due to incorrect or incomplete address information.

9. Contact Us

For any shipping-related queries, please contact us:

  • Email: madhufabricswork@gmail.com
  • Phone: +91 98392 67512
  • Support Hours: 10:00 AM – 8:00 PM

We appreciate your trust in Madhu Fabrics and strive to provide a reliable and smooth delivery experience.